We take the protection of your personal details seriously. This Policy explains when and why we collect personal information, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
We may change this policy from time to time, so please check our Policy occasionally to ensure you are happy with the changes.
If you have any questions regarding this Policy and our privacy practices, please contact us by the following email email@example.com
WHO WE ARE
UK Dogworks Ltd is a professional dog walking company based in the UK
Our Company Number is 10946690
Our registered address is 18 Albert Road, Farnborough, GU14 6SH
WHO IS YOUR DATA HANDLER?
Our Data Handler is Beth Shorey. You can contact her directly on firstname.lastname@example.org
WHAT DATA DO YOU HOLD?
We only hold data considered to be necessary for the business to function and no additional information outside of this. UK Dogworks may hold Names, email addresses, home addresses, telephone numbers and veterinary details.
WHY DO YOU HOLD IT?
We need to know your basic personal information in order to provide you with our services and for the safety of your dog(s). We will not collect any personal data from you we do not need to provide and oversee this service.
HOW WILL YOU USE MY DATA?
UK Dogworks may use your data in the following ways:-
- Phone/Email/Facebook Messages – we will use your data to contact you regarding any bookings or to respond to any queries you have raised with us. If you contact us via our website we will use this information to reply to you.
- Improve our site – We may use feedback you provide to improve our products and services.
The payment processors we work with are:
UK Dogworks will never contact or use an individual’s personal details as outlined above where there is not first considered to be a Legitimate Interest/Reason.
WHERE IS MY DATA STORED?
Your data is stored on the UK Dogworks hard drive at our registered address.
IS MY DATA SECURE?
We have systems in place to ensure that your personal information is collected, stored and processed securely to protect against unauthorised access alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Non-sensitive information, such as your email address, are transmitted normally over the internet which cannot be guaranteed to be 100% secure. As such, although we strive to protect your information you transmit to us, you do so at your own risk. Once we receive your information, we have systems in place to protect it, such as password protection of which only employees of UK Dogworks will have access to.
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
HOW LONG IS MY DATA HELD?
We will not hold on to your data for longer than deemed necessary.
UK Dogworks Database: We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time we will periodically check that the information we hold is correct and that you are happy for us to continue to hold your data.
WHO HAS ACCESS TO YOUR INFORMATION?
We will not share your information with third parties for marketing purposes.
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
WILL YOU USE MY DATA TO MARKET TO ME?
UK Dogworks currently do not actively market their services and as such will not contact you for this purpose.
CAN I ASK YOU TO NOT HOLD MY PERSONAL INFORMATION?
Of course. You can always refuse to supply personally information, except that it may prevent you from engaging in certain Site related activities and or prevent you from using any of our services.
If you would like us to delete all your personal details from our system please put this in writing to email@example.com.
For HRMC purposes we must maintain records of all transactions made within the business for 6 years.
CAN I SEE THE DATA YOU HAVE ABOUT ME?
You have a right to see all data we hold on you.
UK Dogworks aims to take reasonable steps to allow you to correct, amend, delete or limit the use of your personal data.
Whenever possible, you can update your Personal Data directly within your account settings section of our website. If you are unable to change your Personal Data, please contact us to make the required changes.
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us at firstname.lastname@example.org.
WEB BROWSER COOKIES
REVIEW OF THIS POLICY
We keep this Policy under regular review.
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
This site was last reviewed in December 2018